Borrow or Lend
Free to signup/ Registration. The platform is free to use. However, each borrowing or lending transaction may or may not involve fees, that depends on item owner. So, it could be free to borrow or you need pay depending on item owner’s decision.
In case lender/owner charging to borrower then platform do charge a commission 10% + Tax (if any) on the lending charge to lender.

Rent / Rent out
Free to signup/ Registration. The platform is free to use.
However, renting out transaction involves fees. Platform do charge a commission on rental transaction, that is from someone who rents out the goods. This is 10% + Tax (if any) of the rental price.
Platform not charges renter on rental transaction.

Please see how it works page and read => How it works, if you want to Borrow any goods/ Items.

Please see how it works page and read => How it works, if you want to Borrow any goods/ Items.

It is purely depending on item owner’s discretion, hence check with owner, negotiate and make an agreement and follow.

The cost to borrow varies by item and item owner. Please check the listings, check with item owner and make an agreement and follow.

Contact details will be shared by goods owner only after the agreement signed between goods owner and borrower/ renter.

Personal details of either party not displayed anywhere on platform. And not shared with any third parties.

Not at the moment. Since we show the items/goods listed only in your vicinity / neighbourhoods, we recommend the users to go and see the item, check, validate and then pick from lender/owner. This will avoid discrepancies if any. And this avoids package/ shipping charges and overall reduce your expenses.

You both owner and user discuss and decide or refer the agreement and just follow as agreed. You may meet the owner and return the item in person. Or owner may meet the user and pick the item in person and verify the item.

Yes, you can. Just discuss with owner decide on hand over date, time and place and proceed.

a) There might be additional charges for late returns, damage, or loss of the item. These charges are detailed in the rental agreement and communicated before the payment is processed.
b) Security deposit: borrower/ renter has to pay money as security deposit on the platform, this amount is set by goods owner.

Just approach different owner/lender, because owner has a right to cancel the user’s request at any point of the process.

You can always cancel a request before it is paid. Request is processed only after payment, at which point the cancellation policy takes effect. We recommend familiarising yourself with the cancellation policy that applies to the item you wish to rent before you pay. You can find this information in the ad.

Contact the item owner directly through our messaging system to address any problems. If unresolved, you can reach out to our support team for assistance.

No. Not allowed.

Restricted items/goods are those not comply with Local Law and order guidelines/ State and Central governing body regulations/ community guidelines. Hazardous, illegal, restricted, prohibited, all kind of liquids or unsafe items are not permitted. Any type of currency/money lending prohibited and not allowed. Any kind of motor vehicles/ electrical vehicles/ goods vehicles / passenger vehicles not allowed. In case you are involved in transactions with restricted item/goods you have to face consequences.

Contact the item owner directly through our messaging system to address any problems. If unresolved, you can reach out to our support team for assistance.

Payments are processed through our secure payment system which is third party payment gateway.
Renter/ borrower pay Security deposit to platform  Platform will hold the deposit until rental period completion  post 48 Hours of rental period, rental fees minus any deductions will be transferred to owner by platform.
Renter / borrower pay the money as security deposit that goes to renter’s wallet on platform. On ending of rental period and all is ok between both parties( borrower/ renter and lender/owner) then after 48 Hours, platform will deduct the platform fees and any other deductions then money will be transferred to lender’s / owner’s wallet.
So, it is required to create wallet by borrower/ renter and lender/owner.

The platform may charge a small service fee on each transaction. Details of any additional fees are clearly outlined during the booking process.

We accept various payment methods including credit/debit cards, and electronic transfers. Specific options are available during the checkout process.

Yes, we use industry-standard encryption and secure payment gateways to protect your financial information and ensure safe transactions.

Payment is due at the time of booking the item. The full rental amount is processed before the transaction is confirmed.

Cancellation policies vary. If you cancel before the item owner confirms the rental, you may receive a full refund, If you cancel after confirmation, fees may apply.

There might be additional charges for late returns, damage, or loss of the item. These charges are detailed in the rental agreement and communicated before the payment is processed.

Security deposit is the amount that set by owner/lender which has to be paid by renter/borrower at the time of booking. This deposit would be used to cover damages/lost or any unwanted situations where borrower/renter not able to return the item/goods in expected condition. In case no such incidents then security deposit would be refunded to borrower/renter.

Typically processed within 4 or 5 business days after the rental period ends and the item is confirmed as returned.

We verify user identities and provide a secure payment system.

Report any damage or loss immediately through the platform. Depending on the situation, you may be required to pay for repairs or replacement costs. Our support team will assist in resolving these issues..

Owners / Lenders: Please note that if you, as the owner/lender, cancel the booking, the renter will receive a full refund.

Renters/ Borrowers: Please note, that if you cancel the booking these cancellation terms apply - this will only be valid BEFORE the rental/borrowing start date.

Refund after an agreed/rental period has begun
If an issue arises during the rental period and you and the owner agree on a full refund, do not cancel the order yourself. Since the rental period has already started, cancelling it yourself would mean no refund is issued. Instead, the owner must cancel the order for you to receive a full refund.

The owner/lender cancels your rental/borrowing
If an owner/lender cancels a rental/borrowing, you will be notified and fully reimbursed. If the cancellation was unexpected, please let us know as soon as possible.

If the owner/lender does not show up to hand over the item
Do not cancel the rental yourself, as the cancellation policy will apply. Instead, reach out to us.

In case disputes not resolved by both parties, please provide details about the issue, and we will review the case and work with both parties to reach a fair resolution based on the agreement terms and platform policies.

If you cannot resolve the issue directly, escalate the matter to our support team. We will mediate and assist in finding a resolution according to our policies and the agreement terms.

No, we do not offer any insurance. We take no responsibility for the items rented on our platform. The security deposit you set should cover the cost to either replace or repair the item if it were to be broken or damaged. We as a business will not be held accountable for the condition of the item or any problems which may occur before, during or after the rental period.
We are always here to help resolve any issues but we do not guarantee.

An agreement is a formal arrangement between the borrower and the lender or renter and owner that outlines the terms and conditions of borrowing or renting an item. This includes details about rental duration, fees, terms and responsibilities.

Agreements are generated automatically when a rental or borrowing request is confirmed. Both parties review and accept the terms before finalizing the transaction.

Yes, agreements made on our platform are legally binding. They outline the responsibilities and obligations of both parties involved in the transaction.

Review the agreement thoroughly to ensure you understand the rental terms/ borrowing terms, including the item description, rental duration /borrowing duration, fees, pick-up and return details, and any conditions or rules imposed by the lender / owner.

You can discuss terms with the lender/ owner before confirming the agreement. Both parties must agree on any changes before finalizing the rental / borrowing.

Report any damage or loss immediately to the lender/owner through the platform. You may be responsible for repair or replacement costs as outlined in the agreement. Contact our support team if you need assistance resolving the issue.

Borrowing generally refers to the act of taking something with the intention of returning it later with agreed-upon terms.
The borrower is responsible for using the item or resource appropriately and returning it as agreed. This concept can apply to various contexts:
In everyday life: You might borrow a book from a friend or a tool from a neighbour, with the expectation that you will return it once you’re done using it.

Lending is the act of giving something, typically money or an asset or goods/ item, to another party with the expectation that it will be returned, often with interest or fees or under agreed-upon terms. The lender is responsible for providing the item or resource in good condition and ensuring the terms of the lending arrangement are clear. This concept can apply to various contexts: In Everyday Life: You might lend a book, a tool, or other personal items to a friend or neighbour with the expectation that they will return them once they are done using them.

Renting is the act of paying for the temporary use of an asset or property or goods, typically under a formal agreement. Unlike borrowing or lending, which generally involve the temporary transfer of items or resources without payment, renting involves a financial transaction where the renter pays the owner or landlord for the right to use something for a specific period. Here are the key aspects of renting:
Example: Renting tools or equipment (like a washing machine or a thread mill) involves paying for the temporary use of that equipment.
Owner: This term refers to person who owns the item/ goods and ready to rent out.

A lender is an individual or institution that provides goods, items, assets, or property to another party (the borrower or renter) with the expectation of being repaid or compensated according to agreed-upon terms. The lender retains ownership of the goods, asset or property and typically earns interest or fees as compensation.
The Lender sets the terms of the agreement, including the amount to be lent, the repayment schedule, and any conditions or rules related to the use of the goods/item/asset.

A borrower is an individual or entity that receives goods/items, property, or other assets from a lender or lending organization with the agreement to repay or return the borrowed item according to specified terms. The borrower uses the borrowed asset temporarily and must adhere to the conditions set by the lender.
The borrower must comply with the terms of the agreement, including any rules or restrictions imposed by the lender / owner.

The owner of goods/items is the person or entity who holds legal title to those goods. Ownership implies the right to control, use, and transfer the goods as desired, subject to any legal or contractual limitations. Owner may rent out or Lend goods/ items to anyone he wants.

You can reach our support team through the "Contact Us" page on our website or by sending email to [email protected]

Please write to [email protected] we will answer.